How much do I have to pay for postage?
All our products will be sent to you at a flat rate. The charges are as follows:
How long will my order take to arrive?
All of our orders are sent from our distributor in the UK. We cannot guarantee delivery times, as once we have posted orders this is out of our control. Please allow 10 days for UK post, and 15 days for international post. We do not anticipate orders will generally take this long to arrive.
What if my order does not arrive?
If your order does not arrive within 10 days for UK post and 15 days for international post, please contact our distributor who will arrange for replacement items sent out to you.
Our products are low cost items being sold to raise money for charity so to make sure that The Painted Turtle recieve as much of your money as possible, we use the lowest cost postage services available to us.